Welcome to Adarvo Support, your support page for technical questions and support for your Adarvo product. We offer you different ways to find out about Adarvo's many functions and to solve problems:

A) Product Guide
To introduce Adarvo you can download the 44-page Product Guide (PDF file). It introduces you step by step to the world of Adarvo, and offers suggestions for actual implementations (1.72MB)  >>>

B) Help
For concrete questions you can get help in two ways:
Interactive online version >>>
PDF version for download (1.54 Mb) >>>

C) FAQs
Benefit from the most frequently-asked questions about Adarvo, and their answers. They are kept up to date, according to your queries, and are available online>>>.

D) Tips and Tricks
The short documents below (each 1 PDF page) give you real-life information that helps you get to know Adarvo's functionality better, whether you are a beginner or advanced user. We update them all the time ... don't forget to come by often and take a look!

Tips and tricks for users (PDF download)

New contributions >>>
What is the quickest way for me to find out about new contributions? – without having to click "Sync" manually?

Online/ offline mode >>>
If you are online, new, shared entries can be passed to you automatically, without you having to click Sync. By how?

Theme Calender view>>>
You can display the Theme Calender view individually for each theme. It contains all events entered in the theme. Documents are simply attached to an event and every person invited to the event immediately see the context.

Sending an SMS text message>>>
You want to be informed immediately if a particular document is completed. How? Automatically by SMS message on your mobile phone!

Changing a theme>>>
Have you administered several themes in your Theme Manager?Do you frequently change between your themes? Short instructions for exchange "on the fly"!

Move Comment to Older Version >>>
Do the comments belong to a particular version? This is how you move and fix the comments:

Working parallel to the published version >>>
What do you do, for example, if you want three people to work on the new expenses rules while the rest of the company access the valid rules? -How? Read here!

Adarvo help >>>
We provide our help in different ways. How can you quickly and effectively get the answers?

Remote administration >>>
Your Adarvo Support team can use remote administration to give you professional help on your screen, in a simple and inclusive way, if you have problems and questions - without you needing to spend more!

Tips and tricks for advanced users (PDF download)

Sharing a ThemeTop>>>
Create a ThemeTop that contains the windows that best suit your team, or you personally, and then distribute your view to all other participants.

Theme types >>>
There are three different theme types which the theme administrator can select when they open the theme: Unrestricted theme, Mobility theme, Business theme.

Key words >>>
What does "key words" mean? How can I use key words to get other helpful views of my theme?

Extended query >>>
Would you like to see all tasks that are older than x days, and have not been completed yet? And keep these views up to date, day by day, for your customer care center, for example?With Adarvo- really easy!

Customizing evaluation >>>
If you need a special evaluation (contents, display, sorting), you can create almost any evaluation with Adarvo!

Removing a member from a theme>>>
One member of staff changes theme or even leaves the company. In this case they should not longer be able to access the Adarvo theme. Procedure for the administrator?